DELIVERY & RETURN

Free shipping for orders over $200

  • DILIVERY

    DELIVERY

    All Prices are displayed in Australian dollars.
    All orders are processed in Australian dollars.

    DELIVERY WITHIN AUSTRALIA

    Orders placed before 12pm (AEST) Monday to Friday will be dispatched same day. Orders placed after 12pm (AEST), on weekends or a public holiday will be dispatched next business day. You will receive a shipping confirmation email once your order leaves the warehouse.

    • Goods will be shipped via Australia Post.
    • Goods will be delivered within 3-5 business days.
    • Postal delivery of Gift Vouchers is a flat rate of $4.00.
    • Tracking is generally available within 24 hours of shipment.

    INTERNATIONAL ORDERS

    Orders placed before 12pm (AEST) Monday to Friday will be dispatched same day. Orders placed after 12pm (AEST), on weekends or a public holiday will be dispatched next business day. You will receive a shipping confirmation email once your order leaves the warehouse.

    • Goods will be shipped with Australia Post.
    • Goods will be delivered within 7-10 business days.
    • Tracking is generally available within 24 hours of shipment.

    Please note: the postal fee charged does not include possible taxes and duties which may be applied by customs in the country where they originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the value of all items ordered and to mark them as dutiable “merchandise”. We are also prohibited by law from marking the order as a gift, even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs to gain further details.

    LATE DELIVERIES

    If you are trying to estimate when a package will arrive please consider that there might be delay during peak & holiday periods due to volume. Note that if shipment of your order will be delayed by more than 24 hours a Customer Service Representative will contact you directly.

    RETURNS

    Farage strives to ensure you are satisfied. We want you to love what you have ordered. If something isn’t right, let us know. We’ll send you another colour, a new size or an entirely different style. Email us your questions to enquiries@farage.com.au, call +61 2 9212 4509 Monday to Friday 9am – 5.30pm or reach us on Live Chat A Receipt is required as proof of purchase on return items. We are happy to provide an exchange, store credit or refund but only on garments that are unworn.

    Please note:
    • We offer Store Credit or Exchange only on SALE items only. We do not offer refunds on SALE items unless deemed faulty.
    • The item must be unworn, unwashed an have the original tags still attached.
    • You must obtain a return ID number and include with your order; email enquiries@farage.com.au or reach us through Live Chat to obtain.
    • All returns must be made within 7 days of receipt of order. Refund will exclude any postage costs.

    RETURN BY MAIL

    Please enclose your receipt and merchandise along with a completed Farage Returns Form within 7 days of the receipt of the goods, in a box and mail to:

    ATTN: Online Returns
    Farage
    Level 2, 87-89 Foveaux Street
    Surry Hills NSW 2010

    Please return product to us via trackable post. Please allow one week from the day you return your package for your account to be credited. Customers will be responsible for shipping and handling charges.

    RETURN TO ANY FARAGE STORE

    You can return your merchandise to any Farage store within 7 days of receipt of the goods. Bring your receipt and completed Farage Returns Form to receive an exchange. Please note that Refunds & Store Credits will not be able to be processed in store for Online Orders.
    Returned items will only be accepted if they are in their original saleable condition with tags attached.